At AumZone, we value your satisfaction and spiritual experience. Due to the sacred and energetic nature of our products, we have a limited refund window.
1. Refund Eligibility:
- Only applicable for damaged, defective, or incorrect products.
- Requests must be made within 3 days of delivery with proof (images/video).
2. Non-Refundable Items:
- Crystals, Rudraksha, Puja Kits, Energized Products, Services, and Customized Orders.
- Products used, altered, or without original packaging.
3. Process:
To request a refund, please contact us at info@aumzone.com with your order number, issue, and clear images.
Once approved, we will initiate a refund to your original payment method within 7–10 working days.